WO
Wesley O'Moore
1 reviews | Active since Oct 2010
15 Dec 2015, 10:00
Unable to correct Billing Details
Avis Windhoek and South Africa Head Office were unable to update my personal billing details after numerous calls to South Africa head office and Windhoek branch. No one called back and I needed to call more than 5 times to try and get help. I was also billed a refueling charge of R1162.52 when I only travelled 134Km's which were still within my free kilo range for the rental. Shocking service from Avis car rental who's motto is \At AVIS People will always be More Important than Cars".. """
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Avis's replyOfficial
15 Dec 2015, 10:15Hello Belinda12,
Thank you for your post.
We have escalated your complaint to our Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply15 Dec 2015, 10:15
Official
Hello Belinda12,
Thank you for your post.
We have escalated your complaint to our Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Management Team who will resolve your complaint posted.
Kind Regards
Avis Team