EC
Efstratios C

1 reviews | Active since Feb 2010

20 Nov 2015, 14:07

TWO YEARS OF MISDIRECTED CALLS & SMSs

As I have stated on Hellopeter before, but to no avail, Avis has been sending me several smss a week and calling me regularly with regard to car rentals I have not made - confusing my details with those of many other clients of all races and genders. Sometimes it's smss thanking me for renting with Avis - several times a week - and often it's phone calls from a branch - at least once a week.This has been going on since September 2013, despite my explaining this to all Avis personnel who phone me and state they will \escalate"my complaint"

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Replies (1)
Avis
Avis's reply20 Nov 2015, 14:14
Official
Hello strato,

Thank you for your post.

We have escalated your complaint to the Relevant Manager who will resolve your complaint posted.

Kind Regards
Avis Team