Trying to blame vehicle damages on me unfairly.

Good day.

I please want to know what the hell is going on with my money being held and when it will be released back to me?

I booked a Suzuki Ertiga on the 30th of April 2022 and collected it at Cape-Town International Airport. No staff member did an inspection on the vehicle with me when I collected the vehicle, I was given the keys and was told where the vehicle is parked. I took it upon myself to take pictures of the vehicle before we left.

The only thing that was not photographed by me was the 4 rims. I returned the vehicle on the 10th of May 2022 which was a day before I was meant to book the vehicle back. Up until now, I have not received ANY communication, email or phone call from Budget to discuss anything! I was told that the only damages on the vehicle was a scratch on the rim. I know for a fact I did not clip any curbs or drove in a manner that would have damaged the rim, I inspected the rim and saw the rust. I told the lady that it is an old scratch because it was rusted already.Furthermore, following my call with the branch today, I was told that there is an additional stone chip on the bonnet and bumps?? After I dropped the vehicle off at Budget, I was only told there was a scratch on the rim, now all of a sudden there is two additional areas on the car that I am supposedly responsible for???On the pictures I took, there is at least 10 stone chips on the front of the car, bad scratch marks on the corner of the vehicle, bad scratch marks all over the front fender, scratch marks on the mirror cover, scratch marks on the doors, scratch marks and chips on the rear fender, marks on the back of the vehicle and bumper.When you compare that to the report that was given to me on my contract where it states that the only damages to the vehicle was a chip on the windscreen, the two statements do not add up.If there were any damages on the vehicle, I should have been informed upon inspection by Budget when I dropped the vehicle, the only thing that I was informed about was the rim damages. I wrote in my own handwriting my comment about the scratch being rusted on the report. She indicated to me that it was the only concern.So do not try to place the blame on me for the damages someone else caused on your vehicle. I need an answer as to when my money will be released please.