Triple debits on your account and customer service is useless to resolve

Avis debited my account three times for the same traffic fine. On quering this, the customer service representative, Teboho told me there are 3 fines then. I asked him to mail it to me. He e-mailed me two fines which were exactly the same. I phoned and e-mailed back to ask again why have I been debited three times for the same fine. Customer service did not understand the problem, and said again they will have to check. Customer service will give you more work to try and resolve rather than sorting the problem out themselves.