Third review, months of being promised my deposit back. Still not reflecting. Avis *****s from their customers. Incredible unprofessional.

Item: Avis
Rating: 1
Author: Juliet N

Rented a car in the start of June. Still waiting for my deposit to be returned. Third review. Shame Avis, are you struggling so much financially that my deposit is keeping you a float? You keep promising me the money in 3-5 business days. How many more business months do I need to wait for you to return my deposit?

Helpful (0)

Replies (2)

Avis's replyOfficial

29 Sept 2025, 08:49

Hi Juliet,

Please accept our sincere apology, we are investigating the delay with our finance team, and we will advise of the feedback.

Thank you.

Avis Team.

Avis's reply29 Sept 2025, 08:49

Official

Hi Juliet,

Please accept our sincere apology, we are investigating the delay with our finance team, and we will advise of the feedback.

Thank you.

Avis Team.

Avis's replyOfficial

30 Sept 2025, 09:26

Hi Juliet,

Thank you for your patience, please note that the refund was paid out to your account on Friday the 26th of Sep.

Thank you.

Avis Team.

Avis's reply30 Sept 2025, 09:26

Official

Hi Juliet,

Thank you for your patience, please note that the refund was paid out to your account on Friday the 26th of Sep.

Thank you.

Avis Team.