1 reviews | Active since Feb 2015
******* watch out my fellow friends
All gone wrong right from the very beginning of making my booking. I used the android app and booked a month in advance. The app total being R1608,52 and my reference 2***-ZA-2. Now if u add the deposit of R2000 and add the 2, u get R3608,52 Anyway the final amount came to R4225.86 because of xtras. On the day of returning the vehicle, i decided to keep it another 3 days. So i went into the Avis office in Port Afred and swiped for the difference of R1640,00. Those amounts come off my account availability to withdraw immediately, as u dealing with a cheque card and not credit card. Over a week still waiting for my deposit refund of R2000 and a bit. Now a week later expecting my refund, i got a sms notifying me of Avis debiting more money from my account of R3828,99. What the hell i bought ur vehicle back in one piece, the way i received it. I call that ***** and this will get serious if not sorted ASAP. Get this, they phoned me just a day be4 this drama began to do their survey and get high marks. Then only a day later to ***** more money from my account. Beware aware folks, their mathematics sucks. I think whoevers handling ur books, needs to disappear faster than u will.<br> ..
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
