CE
Chris E

1 reviews | Active since Feb 2010

25 Jun 2022, 19:41

******* of Highway's

If need to rent a vehicle, make sure it not from AVIS South Africa. To put it short. Poor Customer Service. Best T&C to commit Credit Card *****.

Rented a Vehicle from them, A) Didn't get what we ordered when we arrived. B) Return it after our holiday with a full tank, only to get charged to "Fill it Up with 5 liters" what a joke as the closest garage to the drop of point is 35km back into town. C) Get emails 6 months after we rented the vehicle that we have gotten a fine. not a problem send me the details and I'll pay them. Oh no, got a replay email that some one from the "Avis Fines" department will contact me with 48 hours during normal working hours, it been a week and I'm still waiting for that "individual" to contact me, or for them to send me the details. That is because AVIS is in cahoots with www.paycity.co.za Now today I see they've debited my Credit for "admin fees" to "process" these fines

0
Replies (1)
Avis
Avis's reply27 Jun 2022, 10:37
Official
Hi Chris,

Thank you for writing to us. 

We will look into the matter and revert to you with feedback, 

Avis Team