*******, Appaling service, unwillingness to assist, always a struggle (AVIS East London Airport)

<p>End of October last year (2016) I returned a rented car at AVIS East London airport on my way to Cape town and forgot my Versace Sunglasses on the car, to this day they have been giving me a run around about their whereabouts, whereas on the 1st day/time i called after i realised i had left them there, they said they had found them and will put them in safe keeping for my return. As a frequent traveller to EastLondon i returned a month later, and i was given a run around, told every excuse in the book. From being told that the person who kept them is not around to the warehouse being closed and being told to come at a certain time. certain time comes and when i started sending my sister since shes around EL, i was told that i should come get them myself. I went there again today since they insisted that i come myself, and i was once again told stories.</p> <p>The staff (Lydia) in charge doesnt care, the manager is worse. No one noted my details down. The manager(SIMONE) was talking to me and looking the other way. he didn't have a care in the world.</p> <p>Someone from the AVIS company took something that didnt belong to them and i call that *****ING. Why did they admit to finding the item if they will end up *****ing it. *******.</p> <p>As of this point i'm on the verge of considering changing car rental companies, where i know if i leave something on return it wont have VANISHED. I would never recommend AVIS East London to anyone i know for fear of having them ******.</p> <p> </p> <p> </p>