They’ll give you a faulty vehicle, risking your life, and try to charge you for it :)

I received a faulty vehicle from Avis Midrand and called roadside assist when it broke down and they towed the car - I had only driven it for less than an hour. The next morning they said I burned the clutch, I had 3 gentlemen help out and push the car to a garage before roadside assist arrived and neither I, the 3 people that assist, and the technician they sent smelled the burning clutch or anything hinting towards it. I requested the outgoing inspection of the vehicle vs what they claim I broke and a week later I have received no feedback. To make matters worse, they deducted that 45 minute drive as a day from my courtesy vehicle even though it was their fault AND tried to charge me excess to fix said vehicle. I will be taking my complaint every where I possibly can, this is ridiculous.