NK
Neliswa K
1 reviews | Active since Jul 2024
17 Jan 2026, 10:52
They do not return deposits.
Avis King Shaka international airport is a ****! I am now awaiting 2 of my refunds from them. I have sent countless emails and no one ever picks up the phone. Worse part is they do not even send invoices after you return the rental.
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Replies (1)
Avis's replyOfficial
19 Jan 2026, 09:34Good day Neliswa Khambule,
Thank you for contacting us.
Ref no: E***; E***
Kindly be advised that we have sent a manual request to the bank to check if Avis is holding any funds on your account.
Any amounts confirmed to be on hold will be released within the next 24-48 hours.
Please monitor your available balance as you will not receive a bank notification, however, only your available balance will increase.
We have also emailed you the copies of the invoices.
We apologise for any inconvenience caused.
Best Regards,
The Avis Team
Thank you for contacting us.
Ref no: E***; E***
Kindly be advised that we have sent a manual request to the bank to check if Avis is holding any funds on your account.
Any amounts confirmed to be on hold will be released within the next 24-48 hours.
Please monitor your available balance as you will not receive a bank notification, however, only your available balance will increase.
We have also emailed you the copies of the invoices.
We apologise for any inconvenience caused.
Best Regards,
The Avis Team
Best regards,
Avis's reply19 Jan 2026, 09:34
Official
Good day Neliswa Khambule,
Thank you for contacting us.
Ref no: E***; E***
Kindly be advised that we have sent a manual request to the bank to check if Avis is holding any funds on your account.
Any amounts confirmed to be on hold will be released within the next 24-48 hours.
Please monitor your available balance as you will not receive a bank notification, however, only your available balance will increase.
We have also emailed you the copies of the invoices.
We apologise for any inconvenience caused.
Best Regards,
The Avis Team
Thank you for contacting us.
Ref no: E***; E***
Kindly be advised that we have sent a manual request to the bank to check if Avis is holding any funds on your account.
Any amounts confirmed to be on hold will be released within the next 24-48 hours.
Please monitor your available balance as you will not receive a bank notification, however, only your available balance will increase.
We have also emailed you the copies of the invoices.
We apologise for any inconvenience caused.
Best Regards,
The Avis Team
Best regards,