1 reviews | Active since Apr 2014
They debit your finds immediately - but you wait
We hired a car at the Port Elizabeth Airport through Budget Car Hire which is now under AVIS and that is where we got the car from. It is ridiculous how you are expected to immediately debit and hold your funds, but they don't release the funds immediately when you return the car on time, clean and filled up.<br> <br> We hired this car on Saturday morning (21 March 2015) - Sunday afternoon (22 March 2015). They advised that the funds will only be in by Monday and it is now already Friday afternoon, a few hours short of a whole week and my funds have still not been returned.<br> <br> The booking was made under my fiance, but my credit card was the victim here.<br> <br> I would have wanted to expect better service - not living up to the \We try harder"slogan..."""
Thank you for taking the time to write to us.
Please allow us to investigate your complaint, we will revert back to you soonest.
Kind regards,
The Avis Team
Thank you for taking the time to write to us.
Please allow us to investigate your complaint, we will revert back to you soonest.
Kind regards,
The Avis Team
