MM
Matsatsi M
1 reviews | Active since Oct 2024
18 Oct 2024, 13:10
Theft perpertrated by Avis Car Rentals
I rented the car from 03 September 2024 and returned it on 10 September 2024. I have since been moved from one email and call to another chasing my refund. I am now gatvol for their THREE (3) days turnaround time for payment of what is rightfully yours.
I’m beyond disappointed and angry with F Avis. This situation has gone from a simple inconvenience to a complete nightmare....
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
18 Oct 2024, 15:57Dear Matsatsi,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delays and frustration you've experienced. I understand how frustrating it is to not have received your deposit refund.
We have escalated your query to the relevant department for immediate attention. We will follow up to ensure your refund is processed as soon as possible, and we will keep you updated on the progress.
Kind regards,
The Avis Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delays and frustration you've experienced. I understand how frustrating it is to not have received your deposit refund.
We have escalated your query to the relevant department for immediate attention. We will follow up to ensure your refund is processed as soon as possible, and we will keep you updated on the progress.
Kind regards,
The Avis Team
Avis's reply18 Oct 2024, 15:57
Official
Dear Matsatsi,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delays and frustration you've experienced. I understand how frustrating it is to not have received your deposit refund.
We have escalated your query to the relevant department for immediate attention. We will follow up to ensure your refund is processed as soon as possible, and we will keep you updated on the progress.
Kind regards,
The Avis Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the delays and frustration you've experienced. I understand how frustrating it is to not have received your deposit refund.
We have escalated your query to the relevant department for immediate attention. We will follow up to ensure your refund is processed as soon as possible, and we will keep you updated on the progress.
Kind regards,
The Avis Team