The worst service provider of my life.

Probably the worst customer service I have ever encountered.

They made me wait for 15 minutes & dropped the call. I called back about 3-5 times & the answered & just kept quiet. I could literally hear kids playing in the background during the last answered call but no one spoke.

They billed me R7212.14 twice & now they are giving me the run around about when. I’ll get my refund.

Last week they said, 3-5 days. Today one said 10-15 days & the other says my case doesn’t have any progress on it.

I highly recommend that you do not use their services. They will debit money from your account with no heads up, invoice or authorisation.

I regret ever using AVIS. Now I don’t even know how I’m supposed to get my money back because they are not even answering calls with the intention to assist. They are just blowing me off.