The deposit that never made it back to my accounted

<p>I booked a vehicle for a weekend (9,10 and 11 December) with Avis but cancelled on the day of pick up and never picked up the vehicle. On the 12th of December, I noticed that an amount of R1750 was debited from my account, which I called my bank to find where it was of which they advised me it was Avis. I went into their CPT International Airport office and I was advised that the vehicle was given to another client and they must have used my details instead of the other client's and that they would fix the matter ASAP. Another amount of R399 was debited from my account on the 20th by Avis and was returned back into my account on the 23rd. I have spoken to six agents for the past month who have all promised to send an email to the necessary personnel and up to this day I have not recieved the funds in my account. Out of all of this I have made a conscious decision to never use Avis services again. This is all just TOO MUCH! </p>