MM
Moorane M
1 reviews | Active since Jul 2018
11 May 2026, 14:17
****** that look for dents that does not even exists
When i collected the car, the inspection was just pictures. They did not do any thorough inspection for the dents. I took the car back and they started checking the car and even spotted the small dents that you cant even prove if it was there before or not. I doubt that they fix those small dents, they just want to deduct the deposit. I was shocked when i saw the lady checking under the car while she did not do so when i took the car.
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Replies (2)MM
Moorane M's updateReviewer Update
12 May 2026, 13:00I have not received any reply or communication regarding this from Avis.
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Moorane M's update12 May 2026, 13:00
Reviewer Update
I have not received any reply or communication regarding this from Avis.
Avis's replyOfficial
22 May 2026, 17:58Good day Moorane,
We sincerely apologise for the inconvenience experienced. Kindly note that your matter has been escalated to the relevant team for investigation and feedback regarding the damages charged. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience experienced. Kindly note that your matter has been escalated to the relevant team for investigation and feedback regarding the damages charged. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
Avis's reply22 May 2026, 17:58
Official
Good day Moorane,
We sincerely apologise for the inconvenience experienced. Kindly note that your matter has been escalated to the relevant team for investigation and feedback regarding the damages charged. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience experienced. Kindly note that your matter has been escalated to the relevant team for investigation and feedback regarding the damages charged. We will revert once feedback is received.
Kind regards,
AVIS Southern Africa
