Thanks to Xolisa, Avis. Brilliant (and kind)!

I would like to thank Avis very much for the kindness they have shown me. I only recently bought a Suziki Swift (which has been a total nightmare), and following my insurance claim for that vehicle, Avis showed up with a hire vehicle which happened to be a Suzuki. I immediately told them to take it away and I explained why.. Lucky for me, I dealt with Xolisa. He passed no comment except to say that he would try to find another vehicle. Sure enough, within hours he found me another car, and delivered it the following morning. And it just works fine! Thank you Xolisa! And thank you Avis! If this is the standard that you work by, then hats off to you for your kindness and patience. And thank you Discovery for working with these people. 100% satisfied (with everything actually - you have been brilliant in every way)!