Terrible, terrible service & *****.

Avis has debited an amount from my account with my consent or even sending me an invoice?? i had to out down my deposit but they took that + the extra amount resulting in my account being blocked from my bankers. THIS IS RIDICULOUS AS NO ONE HAS BEEN OF ASSISTANCE OR EVEN CALLS BACK WHEN THEY SHOULD. I have been fighting for two weeks now and still ongoing. Avis, you have disappointed more than you even know. This is surely the poorest service I have ever received. Make sure someone contacts me to get this fixed, immediately.