1 reviews | Active since Jan 2020
Terrible Service Provider
<p>My car was taken in for repairs last month and my insurance sorted out a hire car. Car was returned before the expected time. Still in good nick.</p> <p> </p> <p>My 3 main problems with the company are as follows.</p> <p> </p> <p>1. After getting the car back I still received notification SMS`s that I need to have to car back at the 1st of the new month.</p> <p>2. As per there policy I needed to bring the car back with a full tank of gas which I did, I used maybe a liter of petrol to get the car back, For that 1 liter of petrol I was charged 80 rand (How do you tell the customer to bring the car back with a full tank when they have to drive it, Especially when the car is a Ford Figo that is pathectic on petrol)</p> <p>Avis should be the onces collecting the cars from the customers if that is the case. </p> <p>When complaining to the staff I just get half assed answeres from them.</p> <p> </p> <p>3. I have now fond that they have gone and debited 280 Rand from my account a few weeks later, No call no SMS no mail, Just gone ahead with the Debit.</p> <p>If there is reason you contact the person and advise on what ever way, you dont just take the money over a month later. </p> <p> </p> <p>At this point I will never use Avis again.</p>
