JM
Josh M

1 reviews | Active since Jun 2011

12 Jun 2015, 10:52

Terrible Service

My car went into panelbeating with Discovery Insure on 22 April. On the same day and time Avis met me at the panelbeaters and gave me my \complimentary"car. I had to give them my CC and they took of R1200 as deposit. I returned the Avis car on the 8th May.<br> <br> Since then I have had ZERO calls from Avis to follow up<br> ZERO follow up interaction to get feedback<br> <br> And most importantly my deposit has not yet been refunded / released!<br> <br> I phoned the call centre *** today. I spoke to 1 guy who have me a whole long story"

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Replies (1)
Avis
Avis's reply12 Jun 2015, 11:35
Official
Hello joshmar32,

Thank you for your post.

We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.

Kind Regards
Avis Team