DT
Deon T
1 reviews | Active since Apr 2015
30 Apr 2015, 09:09
terrible service
I rented a vehicle in December from Avis that formed part of an insurance claim.<br> <br> I had to pay a deposit immediately in order to obtain the vehicle and according to their policy the deposit will be paid back into my account within 40 Days of returning the vehicle.<br> <br> it is now been 15 weeks since i have returned the vehicle and i am still waiting for my deposit.<br> <br> after numerous emails to a consultant as well as the customer care line i have not yet received any info as to when i can expect my money.<br> <br> This is the worst customer service that i have received in my life.
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Replies (1)Avis's replyOfficial
30 Apr 2015, 11:21Hello trol****,
Thank you for posting on Hellopeter.
Your complaint will be escalated to the Customer Care Manager and he will investigate and resolve your concerns.
Kind Regards
The Avis team
Thank you for posting on Hellopeter.
Your complaint will be escalated to the Customer Care Manager and he will investigate and resolve your concerns.
Kind Regards
The Avis team
Avis's reply30 Apr 2015, 11:21
Official
Hello trol****,
Thank you for posting on Hellopeter.
Your complaint will be escalated to the Customer Care Manager and he will investigate and resolve your concerns.
Kind Regards
The Avis team
Thank you for posting on Hellopeter.
Your complaint will be escalated to the Customer Care Manager and he will investigate and resolve your concerns.
Kind Regards
The Avis team
