DT
Deon T

1 reviews | Active since Apr 2015

30 Apr 2015, 09:09

terrible service

I rented a vehicle in December from Avis that formed part of an insurance claim.<br> <br> I had to pay a deposit immediately in order to obtain the vehicle and according to their policy the deposit will be paid back into my account within 40 Days of returning the vehicle.<br> <br> it is now been 15 weeks since i have returned the vehicle and i am still waiting for my deposit.<br> <br> after numerous emails to a consultant as well as the customer care line i have not yet received any info as to when i can expect my money.<br> <br> This is the worst customer service that i have received in my life.

0
Replies (1)
Avis
Avis's reply30 Apr 2015, 11:21
Official
Hello trol****,

Thank you for posting on Hellopeter.

Your complaint will be escalated to the Customer Care Manager and he will investigate and resolve your concerns.

Kind Regards
The Avis team