Terrible customer service

Disgusting after service treatment! The car was delivered more than 50 minutes late and the drivers forgot to take the deposit as they were in such a rush, I had to run after their car and handed it over to them. On receipt of my refund, (which took forever) it was short and on inquiry was met by a rude supervisor with a stinking attitude as he told me he had too many cases to deal with but when he receives bookings surely has a different take that, as he informed me he was the highest person I could complain to. I will definitely not be using their services again and would never recommend them even to my worst enemy. Deserves a zero star rating...