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ibrahim E
1 reviews | Active since Mar 2023
12 Dec 2024, 17:49
terrible customer care
for second time same year, they have the most terrible customer service they are not even welling to help yet they put a challange on each solution then they end up if you did not listen u will pay a penalty!! like really?! and the issue is am looking for arrangement to replace the vehichle with the same type!!!
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
13 Dec 2024, 13:21Dear Ibrahim,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Avis's reply13 Dec 2024, 13:21
Official
Dear Ibrahim,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
iE
ibrahim E's updateReviewer Update
13 Dec 2024, 14:16Hi,
Reservation number ***0ZA5
and actually there was no a probelm ur customer service just decided to call me to get car milage and try to create problem thats all
Reservation number ***0ZA5
and actually there was no a probelm ur customer service just decided to call me to get car milage and try to create problem thats all
iE
ibrahim E's update13 Dec 2024, 14:16
Reviewer Update
Hi,
Reservation number ***0ZA5
and actually there was no a probelm ur customer service just decided to call me to get car milage and try to create problem thats all
Reservation number ***0ZA5
and actually there was no a probelm ur customer service just decided to call me to get car milage and try to create problem thats all
Avis's replyOfficial
17 Dec 2024, 11:45Thank you for the response,
We have sent your feedback to our manager at the branch for assistance.
Thank you.
Avis Team
We have sent your feedback to our manager at the branch for assistance.
Thank you.
Avis Team
Avis's reply17 Dec 2024, 11:45
Official
Thank you for the response,
We have sent your feedback to our manager at the branch for assistance.
Thank you.
Avis Team
We have sent your feedback to our manager at the branch for assistance.
Thank you.
Avis Team