Terrible attitude to customer service - Avis - Vincent - East London

<p>The salesperson (black-female) at the Vincent branch of Avis in East London, has a terrible attitude to customer service. After arriving and being told that we would have to go to the other East London branch to fetch a car I requested that she provide me with a estatimated quotation the salesperson looked at me with such disdain as if she had better things to do with her time. Further I asked her to provide me with the estimated amount that would be payable on collecting the vehicle at the other branch? Instead of providing me with the amount like I asked, she went on to explain the purpose of the deposit. I told her I understand what the deposit is for having called Avis previously. I just wanted to know how much I needed to pay. She sarcastically told me that I shouldn't interrupt her and let her continue explaining. I told her that she wasn't providing me with the answer I required and I didn't need her to repeat what I already knew. She wouldn't even tell me what time the other branch closes. I don't understand how a company like Avis could employ someone with this calibre of helpfulness and who expresses disdain at helping customers rent a vehicle. Seriously felt like just taking my business to Tempest Car hire.</p>