1 reviews | Active since Jul 2013
Tarquin Fisher gives Avis a bad name. ****med by this guy live.
I have a bad experience of which i want to share with my boss to consider our contract with Avis when we start travelling again. I took collection of the courtesy car from Avis on the 13Dec in the evening. Slip shows i paid for the car at 19.50pm off which tarquin says it was 17.40pm. I remember that it took a while for me to make up my mind which car I wanted due to that I had 1st gotten a KWID of which I then asked for something else other than it. I took a while with the guy looking at different cars before I got to the Espresso. By then it was getting dark for me to see that the car had a wind screen chip. It was the inspection document that alerted me that there was a wind screen chip. I would not have taken collection of the car had I known it would give me these issues. Then I asked the elderly coloured guy if it was ok to take a car like this, the guy said it's not a problem as there is a back up document. No cell phone inspection was done and tarquin does confirm that there is no record of a cell phone inspection on record,as I would have gotten a copy via email and you also would have had to have that information. I misplaced my physical copy as i think that it was thrown out as junk when i had the car cleaned. I asked tarquin if he could look at the physical document cause it is there and he told me that he cant find it. This shows how lazy the guy is, how can an inspection book be missing all of a sudden and he said his got a lot of work to do. All of us are tired and swamped but it doesn't mean give a bad service cause you are tired. The attitude was so rude and not even willing to help. This is something that i will surely shout about. Tarquin gives Avis a bad name all cause his lazy to look at the inspection book and find the date of the 13Dec. That copy is there i know it and i will not let this go. I will tell the Procurement department what kind of business you running. Imagine every time i need to book a car through the company i will be reminded of this bad experience.
We are sorry to hear about your experience with us.
We will look into the matter and revert to you with feedback.
Avis Team
We are sorry to hear about your experience with us.
We will look into the matter and revert to you with feedback.
Avis Team
