1 reviews | Active since Mar 2009
Strike 3 and your out!!!
On returning a rental vehicle I indicated to the receiving person that the vehicle was filled before dropping it off. He supposedly made a note of it.<br> <br> A few days later I am charged for fuel on my credit card, on raising a query I have to submit documents, etc. I also have a photography of the fuel gauge. It will now take them 3 days to investigate. Not sure how long the refund will take.<br> <br> Also an amount of R 371.67 was paid for the refill, the charge raise by Avis - R 452.55!!<br> <br> Obviously this is how they raise their profitability.<br> <br> This is the third instance of this type of charge. Strike 3 - your out. I will return my Wizard Card!!<br> <br> Also don't cut and paste your normal response!!
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
