CN
Craig N

1 reviews | Active since Feb 2025

07 Feb 2025, 19:04

Stay well clear of Avis and if you are booked with them check the e-toll tag in your rental because they don’t.

Avis customer service is shocking. Having been charged R3000 for e-toll charges for KZN because the e-toll taken had been ****** and the representative not checking or alerting me to this on collection or return. Avis customer service have ignored my emails and cannot confirm how the matter will be resolved. 3 weeks since raised and no communication from Avis. Being a preferred customer means nothing and honestly you would be better off with one of the other rental companies in South Africa as this one ignores its customers.

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