SN
SINDY N

1 reviews | Active since Sept 2018

03 Oct 2023, 14:01

Stay away from Avis

Make sure you cover yourself on all aspects if you are going to deal with Avis. Avis are ****s. they deducted my account without communicating with me. l handed back th ecar after rental agreement expired and acknowledged the damage. l was told that Avis Head Office will get back to me with full assessment report and payment plan. This never happened instead, the following day after l dropped the car, my account was debited with no consultation etc. This kind of behaviour from such a big company leaves a lot to be questioned.

0
Replies (2)
Avis
Avis's reply03 Oct 2023, 16:10
Official
Hi Sindy,

Thank you for writing to us.

Please provide your rental agreement number so we can investigate the matter.

Kind regards 
SN
SINDY N's update05 Oct 2023, 10:07
Reviewer Update
Good day
Thanks for getting back to me
Rental agreement is ***
As I respond to this message my account was debited a total of R9599 which went off last night. I am sitting on a negative balance on my account. No response on why my rights were violated.
The windscreen quote was sent on Tuesday afternoon after my account was already on negative with a R7599 deducted on Saturday.

Tks