DL
Debbie L

1 reviews | Active since Aug 2012

11 Apr 2022, 16:38

Stay Away From Avis

Shocking would be an overrated statement for Avis. Rather than go into a long winded description for others reviewing, my advice would be to stay as far away from this company as possible. In years gone by they were certainly a credible, trusted brand but sadly their trust rating and credibility has reached incredibly low levels. From the call centre to the individuals at the branch (I was dealing with the Pretoria Central branch) there is a total lack of customer interest, staff integrity or trustworthiness. I received a vehicle with low mileage but in a bad condition, and now am being blamed for causing damage which is a lie - I never received a copy of damages at the time and was told that it would be emailed to me. Avis is now trying to refute the damage was there when I took the vehicle.

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Replies (1)
Avis
Avis's reply12 Apr 2022, 08:12
Official
Hi Debbie, 

Thank you for contacting us. 

Please provide your rental agreement number so we can look into the matter. 

Avis Team