CP
Charlton P
1 reviews | Active since Aug 2016
05 May 2025, 19:09
Stay away from Avis
I hired a vehicle from Avis more than 2 weeks ago. They took the amount due off my credit card but has kept the hold on my card despite me querying it, A query they just ignored.
Helpful (0)
Replies (7)0
Replies (7)
Avis's replyOfficial
06 May 2025, 10:41Dear Charlton,
Thank you for contacting us.
Kindly provide us with your Rental Agreement number so we can be able to assist.
Best Regards,
The Avis Team
Thank you for contacting us.
Kindly provide us with your Rental Agreement number so we can be able to assist.
Best Regards,
The Avis Team
Avis's reply06 May 2025, 10:41
Official
Dear Charlton,
Thank you for contacting us.
Kindly provide us with your Rental Agreement number so we can be able to assist.
Best Regards,
The Avis Team
Thank you for contacting us.
Kindly provide us with your Rental Agreement number so we can be able to assist.
Best Regards,
The Avis Team
CP
Charlton P's updateReviewer Update
08 May 2025, 09:49Confidential - Your Avis Rental Invoice E***
CP
Charlton P's update08 May 2025, 09:49
Reviewer Update
Confidential - Your Avis Rental Invoice E***
CP
Charlton P's updateReviewer Update
08 May 2025, 15:24So you can hold place on my hold for a month and deduct funds as well. In the meantime I must just wait? This after even my emails has been ignored? Is Avis in the business of vehicle rentals as well as theft? How convenient that you can claim more than double the invoice and the clients must just wait while you investigate?
CP
Charlton P's update08 May 2025, 15:24
Reviewer Update
So you can hold place on my hold for a month and deduct funds as well. In the meantime I must just wait? This after even my emails has been ignored? Is Avis in the business of vehicle rentals as well as theft? How convenient that you can claim more than double the invoice and the clients must just wait while you investigate?
CP
Charlton P's updateReviewer Update
09 May 2025, 10:54And now Avis gnoring me again. Lets start a fund rising campaign for Avis so they can stop *****ing.
CP
Charlton P's update09 May 2025, 10:54
Reviewer Update
And now Avis gnoring me again. Lets start a fund rising campaign for Avis so they can stop *****ing.
Avis's replyOfficial
12 May 2025, 10:54Good Day Charlton,
Thank you for your patience.
Please be advised that a request was sent to our merchant to advise on the status of the security deposit.
Our bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Thank you for your patience.
Please be advised that a request was sent to our merchant to advise on the status of the security deposit.
Our bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Avis's reply12 May 2025, 10:54
Official
Good Day Charlton,
Thank you for your patience.
Please be advised that a request was sent to our merchant to advise on the status of the security deposit.
Our bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
Thank you for your patience.
Please be advised that a request was sent to our merchant to advise on the status of the security deposit.
Our bank confirmed that Avis is no longer holding funds on your card. This means that they were released back into your available balance. Please note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date of release because that is administered by your bank.
Please feel free to contact your card division to confirm the exact date of reversal.
Best regards,
The Avis Team
CP
Charlton P's updateReviewer Update
14 May 2025, 18:39Avis why is there a second block on my account now??????????????
CP
Charlton P's update14 May 2025, 18:39
Reviewer Update
Avis why is there a second block on my account now??????????????
CP
Charlton P's updateReviewer Update
14 May 2025, 18:47I will lodge a case of ***** against Avis tomorrow at my local police station and post on all social media platforms warning people jotbto use Avis. My bank confirmed your bank did not release the hold. Now instead of a hold for kne amount there are 2.
CP
Charlton P's update14 May 2025, 18:47
Reviewer Update
I will lodge a case of ***** against Avis tomorrow at my local police station and post on all social media platforms warning people jotbto use Avis. My bank confirmed your bank did not release the hold. Now instead of a hold for kne amount there are 2.