Slow service on refunding Cancellation

Item: Avis
Rating: 1
Author: Peter A

Hi I cancelled a pre paid booking with Avis on 25 Jan . It says your refund will be processed in full immediately and should reach your account within 5 days . However even after a follow up call that I made ,20 days later the amount is still pending in my account and has not been credited

Helpful (0)

Replies (2)

Avis's replyOfficial

14 Feb 2022, 14:06

Hi Peter,

Thank you for writing to us,

Please provide your reservation number so we can look into your enquiry.

Avis Team

Avis's reply14 Feb 2022, 14:06

Official

Hi Peter,

Thank you for writing to us,

Please provide your reservation number so we can look into your enquiry.

Avis Team

Peter A's updateReviewer Update

14 Feb 2022, 14:18

Hi the booking number is 2***-ZA-5 it was in my wife's name Jennifer Anderson

Peter A's update14 Feb 2022, 14:18

Reviewer Update

Hi the booking number is 2***-ZA-5 it was in my wife's name Jennifer Anderson