Slow Punch issue and Unfair treatment

<p>On the 13 August 2016 went to collect the vehicle I booked on my app. At Cape Town international Airport. I believe the time I went out from the branch was 22 H 05. Drove to my house. On the 14 noticed that there is something irregular with regard my tires front left passenger side and rear right on the driver side. Called the number which is 0800 I believe and spoke to a gentleman I believe. He said within 10 I will receive a call from Cape Town Branch. A lady gave me a call with this number ********** she made it clearly to me that the best option I have in order for my matter to be reconcile is for me to drove all the way to the branch. I asked if they might come to my location then she rep**** and said I will need to pay R450 for call out. What irritate me the most is I took the car on the 13 August 2016 and returned it on the 19 August 2016. She was very unreasonable if i were to rate the level of service she gave me will rate her 0. She said the car has been seated on the branch so sometime so if it had an issue they would have pick it up. IN ANY ENTERPRISE THE MISSION IS TO MAKE PROFIT, BUT TO DELIVER THE EXCEPTIONAL PRODUCT AND SERVICE, DAILY I HAD TO START AT A GARRAGE TO FILL MY AIR. WHAT IF I COULD BE ON AN ACCIDENT AS MY LIFE WAS IN DANGER</p> <p> </p> <p>This is my Rental Agreement Number ********** 01</p> <p> </p>