Side Mirror

I rented a car on the 27th of February, 2025, through the Milnerton branch. I experienced an issue whilst driving to Eastern Cape: the cover of the side mirror was blown away by winds. On return of the vehicle, I indicated this by submitting a report. To my surprise, I am held accountable for something I did not damage, which I maintain nobody could prove to me was my fault. On inspection of the vehicle, those finer details are not done except to check for existing damages. I subsequently complained that I was charged for this, as they could not prove to me that I damaged the vehicle, as no damage to the vehicle was identified that could have led to the loss of the cover. This is injustice and needs intervention, as the experience is becoming unbearable.

Rental agreement number is E***