Shocking service and attitude from Avis

I was going to write a review on the shocking interaction that I received when I hired a vehicle recently, but could not see the point when I read the responses that Avis provided to their other complaints. This is clearly a business that has no respect, nor do they value their customers, so I can now see why the service and attitude towards me when I hired recently was so poor. This has become an acceptable way for them and we are just supporting them and continue to use their services. So sad.

I did receive a call to my email complaint, but did not get the impression that the person took me seriously. I asked that they get one of their managers in customer services to call me, or get someone from Ramasela Ganda to contact me, so I can advise just how shocking their service was on so many levels. Please can she contact me, or get one of her senior people to contact me. This is not the first time that I have had problems with Avis and it is just getting worse. To fail on one account is fine, but on every single account, poor attitude from staff, shabby vehicle, not taking calls, etc is too much