Scandalous AVIS has no intention to resolve issues.

Given that I can't give feedback after the company has responded to the review, I am writing another review to indicate that I still haven't been contacted by anyone from the AVIS group despite there response from below.

"Dear George,

Thank you for taking the time to share your feedback and We sincerely apologize for the experience you had at our branch.

What you described is far from the level of service we strive to provide, and We understand your frustration and disappointment.

To resolve this matter, we have escalated your complaint to our Senior management team, and we will conduct a full review of the circumstances surrounding your experience.

Kind regards, The Avis Team"