NS
Nomonde S

1 reviews | Active since Jul 2021

07 Jan 2022, 11:08

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Avis is the worst 😫 company ever. I paid money for rental car hire in November. Returned the car the way it is and now they claim I damaged the spare wheel. I have been calling since I returned the car for my refund and they say it has been paid. I spoke to my bank, checked my bank statement but no refund. To make matters worse the fools debited me the money for the Tyre please help me get my refund. I'm at the wits end with these ****bags!!!!!!

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Replies (2)
Avis
Avis's reply07 Jan 2022, 12:14
Official
Hi Nomonde,

Thank you for taking the time to write to us.

Please be advised that according to the bank the deposit was released to your account on the 24th of December. 

Regarding the tyre damage, the branch confirmed that we can credit the charge. Please note that it takes 3-7 business days for the refund to reflect in your account. 

Avis Team

Best regards,

Avis
Avis's reply07 Jan 2022, 12:17
Official
Hi Nomonde,

Thank you for taking the time to write to us.

Please be advised that according to the bank the deposit was released to your account on the 24th of December. 

Regarding the tyre damage, the branch confirmed that we can credit the charge. Please note that it takes 3-7 business days for the refund to reflect in your account. 

Avis Team

Best regards,