DS
David S
1 reviews | Active since Dec 2017
29 Dec 2022, 15:25
********.
This company is really doing as it pleases with its clients. Even after i laid a complain here and was promised to be contacted, they went ahead and deducted R2500 from my bank account which i have no idea what it's for. We are really being ****med here. I am also interested in knowing where can we report such conduct because Avis has no interest in engaging with thier clients to solve issues. I can't return the vehicle with a +/- 5cm scratch and be charged R3500 for that damage. Furthermore nobody wants to talk to me with regards to this matter.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
29 Dec 2022, 16:32Hi David,
Thank you for your feedback, apologies for the delay in response to your query.
We are still investigating the damage with our Panelshop, and still awaiting their documents and final pricing and once we have their feedback we will be in contact.
Avis team.
Thank you for your feedback, apologies for the delay in response to your query.
We are still investigating the damage with our Panelshop, and still awaiting their documents and final pricing and once we have their feedback we will be in contact.
Avis team.
Avis's reply29 Dec 2022, 16:32
Official
Hi David,
Thank you for your feedback, apologies for the delay in response to your query.
We are still investigating the damage with our Panelshop, and still awaiting their documents and final pricing and once we have their feedback we will be in contact.
Avis team.
Thank you for your feedback, apologies for the delay in response to your query.
We are still investigating the damage with our Panelshop, and still awaiting their documents and final pricing and once we have their feedback we will be in contact.
Avis team.
DS
David S's updateReviewer Update
30 Dec 2022, 08:45If you still awaiting pricing from the panelshop, why was money deducted from my account then?
DS
David S's update30 Dec 2022, 08:45
Reviewer Update
If you still awaiting pricing from the panelshop, why was money deducted from my account then?
Avis's replyOfficial
30 Dec 2022, 13:57The bank has confirmed that all holding deposits have been released and made available for you to use.
Please note that when these amounts are released, they do not come back as a credit in your account but fall back on your available balance.
Avis team.
Please note that when these amounts are released, they do not come back as a credit in your account but fall back on your available balance.
Avis team.
Avis's reply30 Dec 2022, 13:57
Official
The bank has confirmed that all holding deposits have been released and made available for you to use.
Please note that when these amounts are released, they do not come back as a credit in your account but fall back on your available balance.
Avis team.
Please note that when these amounts are released, they do not come back as a credit in your account but fall back on your available balance.
Avis team.