1 reviews | Active since Jun 2017
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I went to Cape Town on around the 19th of December and hired a car through Budget car hire. Upon arriving I paid my deposit for the car and signed the rental agreement which stipulated that WITHIN 30 days my deposit will be released. It has since been PAST 30 days and I have not had successful communication with anyone from Budget. Budget or Avis what ever they want to call there company, is in breach of there rental agreement. I encourage anyone who reads this review to rather look elsewhere than Budget or Avis as I guarantee they will provide you with a better customer service. You will only get them to ‘release a statement to the bank’ upon YOU putting in the effort - they all lazy and rather look at any other company.
I will never ever rent a vehicle through Avis/Budget again. This service sucks !! And your lack of customer care is a good 0/10
