PS
Pumla S

1 reviews | Active since Jun 2019

22 Apr 2022, 13:24

**** car rental!!!!

I was accused of having had the car windscreen chipped while driving which never happened they charged me for that. To make it worse I returned their rental car on the 8th of April and I still haven’t received my deposit money back and the date is 22nd of April 2022. If you can afford to have other means of transportation use it instead. This Avis rental company is a ****. They will do everything to make sure you don’t get all your deposit money back! They take forever to pay it back also. To make it worse they never answer their phone. So damn frustrating!

0
Replies (1)
Avis
Avis's reply22 Apr 2022, 16:55
Official
Hi Pumla,

Thank you for contacting us.

Please be advised that when our Finance team processed the refund, it rejected because the banking details were not correct. The refund was processed today by our team. 

We apologise for the inconvenience caused. 

Avis Team