****s, ****mers

I rented a car from avis vereeniging the car had damage to the rims and bumper and etag was missing when I picked it up. I show the booking agent all of this during inspection and I took pictures of all this. When I returned the the car I was told I caused that all that damage I showed them the pictures with the dates they signed off on it and the next morning I got a call saying I'm still going to pay for that damage and that they will withhold my refund because of this. I emailed them the pictures and they agreed I didn't cause the damage but they still won't give me back my deposit it's been 2 weeks and when I call they always say it will take 48 hours next thing they say they don't have my account details at all and that the vereeniging branch does not want to provide my account details for the refund