1 reviews | Active since Aug 2023
Rudi Barnard
This is the most terable service I ever came across. The car we got with 7000km on the clock with 2 smooth tyre's one left front an one right rear an according to them it's to do with the handling ont the car. We paid R9450.50 on the day we drove 351km in 7 days, the car was booked for 14 day. We wait 13 day for the credit to be paid back. First they said 7 to 14 day, when call the guy said 7 to 10 days we tolg him it's now 13 days then he said no working day but still it 9 working day. The he said ni there was a problem with Nedbank.
It seem that Avis does not have the funds to refund or they keep the money longer to get more interest. I will never deal with Avis again, Europ Cars much more Profesional their staff know what they do and their cars is in perfect condition, the refunds was received within 2days after the car given back.
Musch better company to use before using Avis.
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve described. Your feedback is important to us. We have escalated your concerns to the relevant team for investigation and will revert once feedback is received.
Best regards,
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve described. Your feedback is important to us. We have escalated your concerns to the relevant team for investigation and will revert once feedback is received.
Best regards,
Please note that the vehicle was returned on 21 February. It usually takes the branch up to 2 days to close the rental, after which the refund request is sent to our finance department.
Once received, the refund is processed to the customer’s card within 7 working days, and it may take 7–10 working days for the funds to reflect in the account depending on the bank’s processing times.
Your refund was processed on 24 February, and the funds should have reflected in your account by today at the latest.
Kind regards.
Best regards,
Please note that the vehicle was returned on 21 February. It usually takes the branch up to 2 days to close the rental, after which the refund request is sent to our finance department.
Once received, the refund is processed to the customer’s card within 7 working days, and it may take 7–10 working days for the funds to reflect in the account depending on the bank’s processing times.
Your refund was processed on 24 February, and the funds should have reflected in your account by today at the latest.
Kind regards.
Best regards,
Nothing say about the smooth tyre's?
You rent out unroadworthty cars, I I did not mention that to the person that was doing the inspection on the 14th the Avis would most probely help my responsible for those 2 smooth tyre's.
Nothing say about the smooth tyre's?
You rent out unroadworthty cars, I I did not mention that to the person that was doing the inspection on the 14th the Avis would most probely help my responsible for those 2 smooth tyre's.
Thank you for confirming receipt of the payment. We apologise for the delay experienced and appreciate your feedback.
Kind regards.
Best regards,
Thank you for confirming receipt of the payment. We apologise for the delay experienced and appreciate your feedback.
Kind regards.
Best regards,