RUDE AND POOR SERVICE

<p> </p> <p>My insurance uses AVIS CAR Rental for courtesy vehicles whenever we take cars for repairs which we pay premiums for. This is my 2nd experience I had to take my car for repairs and Avis effuses to give me a vehicle on the option am paying for and besides at the time of my request which as per their arrangement is 24hr. I had to be in class at 9am my car for repairs be taken in at 8am their Rude Consultant shouts at me and say cannot I Drive another vehicle which is not on the option I am paying for and take that at 14h00 how rude.</p> <p>Her name she says is Tungi. </p> <p>I am driving a DSG engine sport car which I afford hence I chose an option suitable for my comfort in a time of need. I want them to offer me with one as per my insurance agreement with them because they don’t tell me they will refund me the difference in the premium should they not have what I chose and pay for. I cannot be inconvinienced by them wheras their drivers also claims white are given best service and cars they want.</p> <p>Their service is bad as this is not the 1st time it’s a bad reputation which one of their driver alleges that they give best service to white clients the last claim I had met at the repairer.</p> <p>e Avis service is just bad because I paid for that courtesy car rental during this time of need and expect them to render that service.</p> <p> </p>