Ridiculous poor service still owes me 2 deposit

AVIS OR Tambo Branch has such a pathetic customer service, these guys are not willing to do an exception for me where's they did it to white people that were close to me. Avis still owes me 2 pending deposits and ai had initiated a reservation last night 28th March around 15h00 and did everything online upon my arrival at OR Tambo at 12pm now its 2pm I've been back forth my rental as it's fluctuating and they onky giving me 200 pd where's I'm traveling 700km to my destination and back with another 700km which makes 1400 in total upon my arrival I'm hearing a total something quotes which is ridiculous and ive been reliable ti them since last year doing rentals back to back and I've never messed my profile instead they keep failing me. Avis OR Tambo can't just ****** money to poor people and bot human about it.

How do you quote an customer such a ridiculous amount where's ive been renting with you guy.

I need to know is this how you handle your customers that are reliable and bringing business to you, what about my 2 pending deposits. I will report on Twitter and make them trend how could you make a customer wait 2hrs.

I called the lady whose a manager she has since said she coming now I'm standing to the desk she is helping another customer bcz she made me wait and not taking accountability as a manger.