MC
Morne C
1 reviews | Active since Nov 2015
07 Nov 2015, 10:55
Rented a Sedan Car, 8 hours for R2 311.79
I rented a sedan car, AVIS charged me R2311.79, which is the total rent for 6 days. I returned the car after 8 hours of rental without any damage or problems. It has been over a month now and they still did not repay me the outstanding 5 days rent amount. I phoned them to find out what the problem was and they apologised and said within 24 to 48 hours the repayment would reflect. It's been a week and I have not heard from them again and still no repayment has been made. Next time I will rather take a taxi in stead of renting a car at AVIS.
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Replies (1)Avis's replyOfficial
11 Nov 2015, 07:09Hello mcoetzee90@,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply11 Nov 2015, 07:09
Official
Hello mcoetzee90@,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
