LS
Linda S
1 reviews | Active since Feb 2010
06 Sept 2023, 16:56
release my deposit
Battling to have Avis release a deposit they have been holding since 4 August, the car was returned on the 7th and week after that their invoice was paid in full but they still have a hold a deposit 32 days later, when contacted they insist it is my bank who has to release and my bank says the merchant has to either bank or release the funds. CAn Avis please bank or release these funds, I want this off my statement.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
07 Sept 2023, 09:37Dear Linda,
We apologise for the inconvenience and frustration you've experienced regarding the delay in releasing your deposit. We understand how important it is to have this matter resolved promptly.
Upon reviewing your case, We assure you that we take this matter seriously. We have initiated a thorough investigation into the hold on your deposit. Please rest assured that we are actively working to resolve this situation.
Thank you.
The Avis Team
We apologise for the inconvenience and frustration you've experienced regarding the delay in releasing your deposit. We understand how important it is to have this matter resolved promptly.
Upon reviewing your case, We assure you that we take this matter seriously. We have initiated a thorough investigation into the hold on your deposit. Please rest assured that we are actively working to resolve this situation.
Thank you.
The Avis Team
Avis's reply07 Sept 2023, 09:37
Official
Dear Linda,
We apologise for the inconvenience and frustration you've experienced regarding the delay in releasing your deposit. We understand how important it is to have this matter resolved promptly.
Upon reviewing your case, We assure you that we take this matter seriously. We have initiated a thorough investigation into the hold on your deposit. Please rest assured that we are actively working to resolve this situation.
Thank you.
The Avis Team
We apologise for the inconvenience and frustration you've experienced regarding the delay in releasing your deposit. We understand how important it is to have this matter resolved promptly.
Upon reviewing your case, We assure you that we take this matter seriously. We have initiated a thorough investigation into the hold on your deposit. Please rest assured that we are actively working to resolve this situation.
Thank you.
The Avis Team
LS
Linda S's updateReviewer Update
07 Sept 2023, 14:36Noted, I shall await further updates
LS
Linda S's update07 Sept 2023, 14:36
Reviewer Update
Noted, I shall await further updates
LS
Linda S's updateReviewer Update
08 Sept 2023, 07:02Still waiting..............
LS
Linda S's update08 Sept 2023, 07:02
Reviewer Update
Still waiting..............