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Cindy C
1 reviews | Active since Sept 2022
05 Sept 2022, 00:17
Refundable deposit
I'm insured with Miway.I rented a car via Miway from Avis Krugersdorp in June.Paid my refundable deposit of R1500.I've never received my deposit up until today . Miway emailed them and still no response.
Helpful (0)
Replies (6)0
Replies (6)
Avis's replyOfficial
05 Sept 2022, 11:00Hi Cindy,
Thank you for writing to us.
Please be advised that the authorisation is no longer valid, so your bank automatically released the deposit. For authorisation queries please contact your bank directly.
Avis Team
Thank you for writing to us.
Please be advised that the authorisation is no longer valid, so your bank automatically released the deposit. For authorisation queries please contact your bank directly.
Avis Team
Avis's reply05 Sept 2022, 11:00
Official
Hi Cindy,
Thank you for writing to us.
Please be advised that the authorisation is no longer valid, so your bank automatically released the deposit. For authorisation queries please contact your bank directly.
Avis Team
Thank you for writing to us.
Please be advised that the authorisation is no longer valid, so your bank automatically released the deposit. For authorisation queries please contact your bank directly.
Avis Team
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Cindy C's updateReviewer Update
05 Sept 2022, 12:13Why did the authorisation expire?
I'll contact my bank and revert to you
I'll contact my bank and revert to you
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Cindy C's update05 Sept 2022, 12:13
Reviewer Update
Why did the authorisation expire?
I'll contact my bank and revert to you
I'll contact my bank and revert to you
Avis's replyOfficial
07 Sept 2022, 11:39Hi Cindy,
The authorisation amount is automatically released by your bank. It can only stay pending for a certain period.
Avis Team
The authorisation amount is automatically released by your bank. It can only stay pending for a certain period.
Avis Team
Avis's reply07 Sept 2022, 11:39
Official
Hi Cindy,
The authorisation amount is automatically released by your bank. It can only stay pending for a certain period.
Avis Team
The authorisation amount is automatically released by your bank. It can only stay pending for a certain period.
Avis Team
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Cindy C's updateReviewer Update
07 Sept 2022, 12:40Ok,yes and this means that you as Avis did not submit my refund in time.
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Cindy C's update07 Sept 2022, 12:40
Reviewer Update
Ok,yes and this means that you as Avis did not submit my refund in time.
Avis's replyOfficial
26 Sept 2022, 10:40Hi Cindy,
The authorisation is not a refund. The amount is released by your bank as it was a pending transaction.
Avis Team
The authorisation is not a refund. The amount is released by your bank as it was a pending transaction.
Avis Team
Avis's reply26 Sept 2022, 10:40
Official
Hi Cindy,
The authorisation is not a refund. The amount is released by your bank as it was a pending transaction.
Avis Team
The authorisation is not a refund. The amount is released by your bank as it was a pending transaction.
Avis Team
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Cindy C's updateReviewer Update
19 Oct 2022, 13:08Hi
I know that the authorisation it's not the refund.
I spoke to my banker,the sent out another authorisation and yet Avis did not release or acknowledge the request.
I know that the authorisation it's not the refund.
I spoke to my banker,the sent out another authorisation and yet Avis did not release or acknowledge the request.
CC
Cindy C's update19 Oct 2022, 13:08
Reviewer Update
Hi
I know that the authorisation it's not the refund.
I spoke to my banker,the sent out another authorisation and yet Avis did not release or acknowledge the request.
I know that the authorisation it's not the refund.
I spoke to my banker,the sent out another authorisation and yet Avis did not release or acknowledge the request.