LJ
Leander J
1 reviews | Active since Jan 2013
13 Dec 2021, 13:58
Refund taking longer then promised
Please can you advice me on how long this will take to be transferred as I feel is is very unprofessional for you to say you don't have my banking info but the last Avis driver told me you had everything and it should not take long to get transferred back to me? I spoke to Avis again this afternoon after emailing the banking info and still they say they do not have my details and now it will take a extra 3-5 working days?
Helpful (0)
Replies (2)0
Replies (2)LJ
Leander J's updateReviewer Update
14 Dec 2021, 07:16Hi
It's not my fault your guys did not give my banking details to the finance department the first day when I gave it to the guy who delivered the car, this is not an excuse
Unfortunately it is more then the 6days and will take further action if need be if the money is not in my account with in the given 6days as per your cash holding deposit slip, I have tried multiple times last week to make contact with you guys and failed as they call was disconnected from Avis side. Today is 14/12/2021 the car was collected 06/12/2021 (7days) I will not except the apology and would like my money back before I go to the police and also post all our communications on all available social platforms
Regards
It's not my fault your guys did not give my banking details to the finance department the first day when I gave it to the guy who delivered the car, this is not an excuse
Unfortunately it is more then the 6days and will take further action if need be if the money is not in my account with in the given 6days as per your cash holding deposit slip, I have tried multiple times last week to make contact with you guys and failed as they call was disconnected from Avis side. Today is 14/12/2021 the car was collected 06/12/2021 (7days) I will not except the apology and would like my money back before I go to the police and also post all our communications on all available social platforms
Regards
LJ
Leander J's update14 Dec 2021, 07:16
Reviewer Update
Hi
It's not my fault your guys did not give my banking details to the finance department the first day when I gave it to the guy who delivered the car, this is not an excuse
Unfortunately it is more then the 6days and will take further action if need be if the money is not in my account with in the given 6days as per your cash holding deposit slip, I have tried multiple times last week to make contact with you guys and failed as they call was disconnected from Avis side. Today is 14/12/2021 the car was collected 06/12/2021 (7days) I will not except the apology and would like my money back before I go to the police and also post all our communications on all available social platforms
Regards
It's not my fault your guys did not give my banking details to the finance department the first day when I gave it to the guy who delivered the car, this is not an excuse
Unfortunately it is more then the 6days and will take further action if need be if the money is not in my account with in the given 6days as per your cash holding deposit slip, I have tried multiple times last week to make contact with you guys and failed as they call was disconnected from Avis side. Today is 14/12/2021 the car was collected 06/12/2021 (7days) I will not except the apology and would like my money back before I go to the police and also post all our communications on all available social platforms
Regards
Avis's replyOfficial
14 Dec 2021, 08:51Hi Leander,
We truly apologise for the inconvenience that has been caused.
Our Finance Department has processed the refund. Please be on the lookout for a refund in your account.
Avis Team
We truly apologise for the inconvenience that has been caused.
Our Finance Department has processed the refund. Please be on the lookout for a refund in your account.
Avis Team
Avis's reply14 Dec 2021, 08:51
Official
Hi Leander,
We truly apologise for the inconvenience that has been caused.
Our Finance Department has processed the refund. Please be on the lookout for a refund in your account.
Avis Team
We truly apologise for the inconvenience that has been caused.
Our Finance Department has processed the refund. Please be on the lookout for a refund in your account.
Avis Team