Refund problem AVIS

Good day. I am sorry to go down this way.

I was booking a car in September month and was R1356, i got an sms and said they want to refund but Capitec is not approving it so i left it there after calling my bank and they said it is not on their side

Afterwards I rented a car from Avis in welkom on the 31/12/2024 till 05/12/2024 where i took the car back on the 02/12/2024. They said I will even not pay for the extra days not used, nevertheless I paid there around R8000 deposit with the rent of the car. Gave it back full tank and they said it will take 7 days. I am not somoene to complain but they owe me around more than R10k with that additional R1356 from the past. To wait for a month for that amount of money is unacceptable. We can't run around and give that money away and wait so long

To put the cherry on the cake. I used Hertz and paid also a deposit and received it the same day taking the car back. That is service I will use

Rental number : ******-ZA-5 PP