MN
Mzuhleli N

1 reviews | Active since Mar 2020

20 Oct 2024, 21:13

Refund

I had rented a vehicle on the 27 Sep till the 1 Oct in OR Thambo international airport I still haven’t received my refund I have called sent emails after calling I’m told to waiting 72 hours but nothing happens

0
Replies (1)
Avis
Avis's reply21 Oct 2024, 08:18
Official
Dear  Mzuhleli,

We sincerely apologize for the delay in processing your refund. We understand the frustration of waiting, especially after multiple follow-ups.

Please be assured that we are prioritizing your case and will do our best to ensure the refund is processed as soon as possible. 

We appreciate your patience and will keep you informed of any updates.

Kind regards,
The Avis Team