REFUND

Two weeks ago on the 20th June 2023, I was utilising an Avis car, that was issued with a petrol card. I had used the petrol card earlier in the day to fill up the car in Mahikeng. I then Tried to use the card again later in the evening in Pretoria. The card was declining, the petrol attendant, used different card machines but it kept declining. I then called Avis petrol card assistance number, I spoke to a Ms Cindi Monama. She then requested me to wait at the petrol station while she calls the Avis petrol card supplier to find out what is the issue, because on the system she could see that the card still had funds. She called back a few minutes later, to tell me that the Avis card supplier had technical problems with the card on that day. I then proceeded to pay with my own my own money. Ms Monama, then advised me that I should request a refund from as Avis, as the fault was on their side. I sent an email on the *** on the 21st June, I did not receive any response and on the 28th July 2023, I sent another email this time I also added the following email address: ***, till to this day I have not received any communication from Avis regarding the matter.