Re-payment and uplifting of Pre Authorised Reserved amount on rented vehicle

<p>On 4/8/2017 I rented a vehicle from Avis from OR Tambo International. I used by cheque card and an amount of R2 625.00 was reserved as the vehicle was rented for 3 days 1/8/2017 - 4/8/2017.</p> <p>On 4/8/2017 I dropped the car off at the airport and asked for an pro forma invoice and was informed that Avis will email me the invoice.</p> <p>On 8/8/2017 i phoned Avis Client Service to find out when they are going to debit my account and uplift the pre-authorised amount. I was told by the consultant it will still take up to 72hours before this can be done. I wanted to speak to a manager and was refer to Mr Ebrahim van Wyk who tried to assist me in this regard. He later contacted me again and inform me that the bank does not want to release the portion of the deposit as my invoice amounted to R783.25 only.</p> <p>This is unbelieveable as I have to wait another72 hours before my money will be repaid to me. Can it really takes 6 working days with Saturday and Sunday not included to get refunded? Surely somebody at AVIS must do something about this. By the way I am a preferred member client of AVIS.</p> <p>Really bad service.</p>